Empower Transition

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The password for this recording is 3Jc$I^A6


In-Person Meeting: Active Employees Only
May
20

In-Person Meeting: Active Employees Only

  • IN-PERSON: City of Springdale - Council Chambers (map)
  • Google Calendar ICS

We’re transitioning our retirement plan from Voya and Nationwide to Empower as our new recordkeeper. This session is designed specifically for active employees participating in the plan.

We’ll review what this transition means for you, including what is changing, what is staying the same, and any steps you may need to take. We’ll also cover how to access your account and the tools and resources available through Empower.

We’ll keep the overview simple and allow time for questions to ensure you feel informed and comfortable throughout the transition.

Please note: There will be a temporary blackout period during the transition when account access will be limited. Additional details will be provided during the session.

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In-Person Meeting: Active Employees Only
May
13

In-Person Meeting: Active Employees Only

  • IN-PERSON: City of Springdale - Council Chambers (map)
  • Google Calendar ICS

We’re transitioning our retirement plan from Voya and Nationwide to Empower as our new recordkeeper. This session is designed specifically for active employees participating in the plan.

We’ll review what this transition means for you, including what is changing, what is staying the same, and any steps you may need to take. We’ll also cover how to access your account and the tools and resources available through Empower.

We’ll keep the overview simple and allow time for questions to ensure you feel informed and comfortable throughout the transition.

Please note: There will be a temporary blackout period during the transition when account access will be limited. Additional details will be provided during the session.

View Event →
In-Person Meeting: Retirees and Terminated Participants Only
May
13

In-Person Meeting: Retirees and Terminated Participants Only

  • IN-PERSON: City of Springdale - Council Chambers (map)
  • Google Calendar ICS

We’re transitioning our retirement plan from Voya and Nationwide to Empower as our new recordkeeper. This session is designed specifically for retirees and former employees who have a balance in the plan.

We’ll review what this transition means for you, including how to access your account, what is changing, and other important details regarding your retirement funds.

We’ll keep the overview simple and allow time for questions to ensure you feel informed and comfortable throughout the transition.

Please note: There will be a temporary blackout period during the transition when account access will be limited. Additional details will be provided during the session.

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Event Five
Jan
5

Event Five

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

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Event Four
Jan
4

Event Four

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

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Event Three
Jan
3

Event Three

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

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Event Two
Jan
2

Event Two

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

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Open Enrollment
Nov
3
to Nov 9

Open Enrollment

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

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Transition Notices

Frequently Asked Questions

  • No. The transition to Empower will happen automatically. You do not need to take any action unless you want to make changes to your account.

  • Yes. Your current account balance will transfer to Empower automatically as part of the transition.

  • Your investments will transfer to mapped investment options at Empower. After the transition is complete, you can make changes at any time.

  • Yes. Your contributions will continue as usual unless you choose to make changes.

  • The blackout period is a short time during the transition when you will have limited or no access to your account.

    • Voya Plans (401(a) and 457(b)): Begins June 4, 2026

    • Nationwide 457(b): Begins June 3, 2026

    • Access is expected to be restored the week of July 1, 2026

  • During this time, you will be unable to:

    • Make investment changes

    • Request loans or distributions

    • Fully access or manage your account

    Your investments will remain in place and continue to be invested during this time.

  • You will have full access once the blackout period ends (expected the week of July 1, 2026).

  • After the transition, you can register at:
    empowermyretirement.com

  • Yes. Informational meetings will be offered to explain the transition and answer questions.

  • Both. Some meetings will be held in person and others will be virtual.

  • You must complete the contact information section to receive Zoom details.

  • No. Some sessions are designated for:

    • Active employees only

    • Terminated participants only

    Please review the meeting schedule carefully.

  • Yes. Enrollment meetings for active employees will be offered after the transition (anticipated weeks of July 6 or July 13).

  • If you are currently making loan payments via ACH, you will need to reestablish your banking information with Empower after the transition.

  • This is a specific investment option that has contractual transfer restrictions.

    Does this apply to me?
    Only if you currently have money invested in the Nationwide Fixed Fund.

    How will this fund transfer?
    Balances in the Nationwide Fixed Fund will transfer gradually over a five-year period:

    • Starting the first week of January 2027, approximately 20% will transfer each year

    • Each transfer is based on the remaining balance

    Can I move money out of this fund?
    Transfers out of this fund are restricted, except for:

    • Scheduled annual transfers

    • Eligible distributions

    Will this affect my access to my account?
    No. You will still be able to view your full balance and access your account.
    However, this may affect timing for certain transactions involving this fund.

    Will distributions be delayed?
    Yes. Distributions involving Nationwide Fixed Fund assets are subject to an approximate 8-day processing delay